For the longest time the only option for routing calls was a switchboard operator. In fact that’s still the way a lot of clinics and doctors offices deal with the after hours or urgent calls that come in for them. There is a better answer however, as the technology has caught up with the need, a new way of dealing with these calls has been created. The answer is designer phone systems.
The newest systems use private servers to manage calls. And these servers, which utilize a computer component can be extremely user friendly despite being so advanced. Errors, which are commonly made by a switchboard operator are virtually non existent.
The software can be used to “design” your phone system any way you like. In the past you had to physically move phones around in the office to provide new extensions. This is no longer the case, such primitive accommodations are no longer necessary. This sort of thing is now done with the press of a button.
The bottom line is that your phone system can now join the rest of the work force in the present. One of the few areas that was kept from advances because of a lack of computer interface is now on track with the rest of your business. And there are no obvious reasons for not upgrading.